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We deliver to the UK, Europe and World Wide using the Royal Mail postal service, all orders are tracked and require a signature.
Our shopping cart and carriage estimator will calculate the exact carriage charge applicable by weight and destination prior to placing an order, below is a guide to carriage costs and services offered.
Next working day but not guaranteed
Weights up to and including
Next working day guaranteed
Europe 3-5 working days, worldwide 5-7 working days
* Australia, New Zealand & Singapore
In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website.
This policy shall not create legally enforceable rights and obligations; rather, our usual practice in relation to the delivery of products is indicated in this policy.
The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:
If you place your order by 4pm GMT/BST on a working day, these time periods run from the close of business on that day; if you place your order after 4pm GMT/BST on a working day, or on a non-working day (including local and national public holidays), these time periods run from the close of business on the next following working day.
The delivery periods set out are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
Delivery charges will be calculated by our website and automatically applied to your order during the checkout process.
Delivery tracking is available in respect of all orders for our products.
To track your delivery, enter your tracking number (which is provided in your order confirmation email) into our delivery service provider's website here: www.royalmail.com
All deliveries must be received in person at the delivery address, and a signature must be provided. For UK orders if delivery is attempted but unsuccessful a ‘While you were out card’ will be left detailing how re-delivery can be arranged or collection in person at your local Royal Mail Sorting Office upon production of the card left by Royal Mail (full instructions are on the card)